Frequently Asked Questions

Kedara builds tools that close the communication gaps in elder care. Kedara Guide helps family caregivers find verified local resources, benefits, and services — free, available now in the SF Bay Area. Kedara App is the full care coordination layer — voice AI, family circle, multilingual — launching Q3 2026. Both products are built on the belief that caregiving is deeply personal and deserves tools built specifically for it.

Kedara brings together words from multiple cultures — initially a blend of English “care” with “dhara”, from the Sanskrit and Hindi word “aadhar” (आधार), meaning foundation and support. Kedara independently carries meaningful resonance across languages — a fertile cultivated field in Sanskrit, strong and powerful in Arabic, a place of growth and spiritual significance in Hindi and Nepali tradition, to remain in place in Spanish and to be calm in Portuguese. Across cultures and continents, the name points toward the same things: care, support, and cultivation. That felt right for a company built to help families from every background.

No. We do not provide caregivers or medical staff. We provide the software infrastructure that helps family members and professional caregivers work together more effectively.

We are currently in an early prototype phase. Kedara Guide (beta) is now live. Kedara App - a full care coordination app will be released in Q3, 2026.

No. Kedara is strictly a productivity and care coordination app. We will not provide medical diagnosis, or treatment. Please consult your doctors or primary care physicians or specialists for your specific healthcare situation.

We are using AI to parse large amounts of datasets across public health and services providers to bring the latest and most high accuracy details about their elder care needs. Also, we will leverage voice AI models, small/large language models in specific tasks like medical summaries, care coordination schedules, communicating across family members and care workers. We are investing in building robust evaluations processes. We will share more transparently as we continue to develop and expand our products and features.

We welcome conversations with investors aligned with our mission. Please reach out to our founding team via the Contact Us Page or email investors@kedara.care.

We are currently exploring referral or product partnerships. If you represent an organization interested in improving the caregiver experience or delivering home healthcare, please contact us.

We'd love to hear from you! Please send any inquiries to contactus@kedara.care and a member of our team will get back to you within 48 hours.

Kedara Guide is a free chat assistant that helps family caregivers find local elder care resources fast. You type a question — like "How do I get in-home support services for my mom?" or "What memory care options are near me?" — and Kedara Guide gives you a grounded, specific answer with real phone numbers and resource names. No account needed.

Yes, completely free. There is no subscription, no sign-up, and no hidden fees. Kedara Guide is free for all families. We are currently supporting San Francisco Bay Area residents only.

No account, no login, no password. You open the page and start typing. Your conversation is anonymous — we do not know who you are unless you choose to share your email for updates.

Anything about elder care - currently restricted to San Francisco Bay Area. For example: • "How do I apply for IHSS for my dad in Alameda County?" • "What is a PACE program and is my mom eligible?" • "My parent was just diagnosed with Alzheimer's — what are my next steps?" • "Can a family member get paid to be a caregiver?" • "What housing options are there for a senior who can't live alone?" If Kedara Guide can't answer, it will tell you and point you to a service agency or provider who can.

Not at all. Most people who use Kedara Guide are in exactly your situation — figuring this out for the first time, often under stress. You do not need to know any medical or government terminology. Just describe your situation in your own words, the same way you'd explain it to a friend. Kedara Guide will ask follow-up questions if it needs more information.

Yes. Kedara Guide is specifically built to help with government programs that support seniors — IHSS, Medi-Cal, Medicare, PACE, SSI, and more. It can explain what each program does, whether your parent might qualify, what documents you need, and who to call in your county.

Yes. Kedara Guide covers all 9 SF Bay Area counties: San Francisco, Alameda, Santa Clara, San Mateo, Contra Costa, Marin, Sonoma, Napa, and Santa Cruz. Tell it which county your parent lives in and it will give you local phone numbers and resources — not generic national information.

Kedara Guide can explain your options for in-home care — IHSS (government-funded), private home care agencies, and non-profit programs — and point you to county resources that can provide referrals. At this time, the Kedara Guide does not directly book caregivers or make placements, but it tells you exactly who to call.

If your parent is in immediate physical danger, please call 911 first. For elder abuse concerns, Kedara Guide will give you the Adult Protective Services number for your county. For mental health crises, it will provide the 988 crisis line and local resources. Kedara Guide always puts safety information first.

Yes — in plain language. Kedara Guide can explain what Medicare Part A, B, and D cover, what a skilled nursing facility benefit looks like, how Medi-Cal coordinates with Medicare, and what PACE covers. It will not interpret your parent's specific policy documents, but it explains how these programs generally work and who to call for your specific situation.

Yes. This is one of the most common reasons people use Kedara Guide. It can explain stages of dementia, local memory care programs and day centers, how to access an Alzheimer's Association care navigator, wandering safety resources, and financial options for memory care. You can also just describe what you're seeing and ask what to do next.

Caregiver burnout, respite care, support groups, mental health resources for caregivers - there are real programs in your county specifically for family caregivers. At this time we are still building more resources, so while we can provide some reference, they might not be most accurate. We are actively working to improve these references.

No. Kedara Guide cannot diagnose conditions, interpret medical test results, or recommend medications or treatments. For medical questions, please contact your parent's doctor directly. Kedara Guide can help you find geriatric specialists or county health clinics if you need a referral.

No. Kedara Guide is not a lawyer and cannot give legal advice. It can explain what a durable power of attorney is, why an advance health directive matters, and when conservatorship becomes necessary — and then point you to free legal aid organizations in your county. For anything binding, please consult an elder law attorney.

Not yet. Right now Kedara Guide gives you accurate information and the right phone numbers — you make the calls. A future version of Kedara will help coordinate care directly. For now, think of it as a knowledgeable guide who tells you exactly who to call and what to say.

Kedara Guide is currently focused on the 9 SF Bay Area counties. If your parent lives elsewhere in California or in another state, the specific phone numbers and programs it provides may not be very accurate. We are actively working to expand our coverage and bring you the most accurate information. For other regions, we recommend calling 211 (available nationwide) or the Eldercare Locator at (800) 677-1116.

Kedara Guide's resource database is verified by our team and updated regularly. However, phone numbers, eligibility rules, and program availability do change. Always call the resource directly to confirm current details. If you find outdated information, please let us know using the feedback button.

Not yet. Each conversation starts fresh. If you've spoken with Kedara Guide before, you'll need to briefly re-explain your parent's situation. We're building cross-session memory for a future version. For now, starting with a sentence like "My 82-year-old mother with Parkinson's lives in Alameda County" gives Kedara Guide the context it needs quickly.

Kedara Guide is currently English-only. For non-English speakers, please call 211 — they provide free interpreter services in 150+ languages. We are actively working on adding Spanish and other Bay Area languages in a future release.

When you ask a question, Kedara Guide searches a curated database of verified Bay Area elder care resources — filtered to your county and the type of help you need — and uses AI to combine that information into a clear, specific answer.

Every resource in Kedara Guide's database has been verified by a team member, including calling phone numbers to confirm they are active and accurate. The AI is also tested against a set of expert-reviewed questions before each update. That said, information can become outdated, so always confirm directly with the organization before taking action.

Your conversation is private and anonymous. You do not need to share your name, your parent's name, or any personal identifying information. Kedara does not sell your data. Conversations are stored in a form that removes personally identifying information before any analysis. See our full privacy policy at kedara.care/privacy.

No. You can use Kedara Guide without providing any contact information. If you'd like updates when we add new features or counties, you can optionally join the waitlist — but it's completely optional and you can unsubscribe at any time.

No. This is a free guide and we are not requiring login details. Kedara does not share your information with care providers, insurers, government agencies, or advertisers. If you join the waitlist for the full Kedara App, your email will be used to send you product and research updates.

Kedara was built by a team with deep roots in AI and a personal connection to elder caregiving. Our resource database is curated by a multidisciplinary team. We are not affiliated with any care provider or insurance company, so we have no financial incentive to steer you toward any particular service. Our only goal is to help you find the right resources for your family.

If Kedara Guide doesn't have a good answer, it will say so directly and suggest who to contact instead — usually 211 (free, 24/7, multi-language), your county's Area Agency on Aging, or a specific specialist. It will never make up an answer. An honest "I don't know" with a good referral is more useful than a confident wrong answer.

Please use the feedback button in the chat (thumbs down on any response). Note that we will need to capture the conversation to analyze the response to improve the experience. Keeping our information accurate is one of our most important commitments, and your feedback genuinely helps.

Kedara Guide is not a substitute for a human care navigator. If you need personalized guidance, we recommend: (1) Your county's Area Agency on Aging — free care managers are available. (2) 211 — connects you to local social services and live specialists. (3) The Alzheimer's Association helpline at (800) 272-3900 for dementia-specific guidance. Kedara Guide will always point you toward a human when that's what the situation calls for.

While you can use generic tools, they aren't built for the nuances of care and coordination across families and when you need to hire care workers to support your elderly. In the Kedara App - the AI will help to create contextual awareness and simplify communication. The built-in assistant understands the difference between a doctor's appointment, a medication refill, and a grocery run—and will provide specific workflow for each.

Yes, when we release the Kedara App Pilot, it will be available on the browser, as native iOS and Android application. Please sign up on the Waitlist form so we can notify you when the app is available in Q3 2026.

Please add your name and email in the Waitlist form. We will add you to our waitlist and contact you as we onboard new users in Q3 2026.